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Service Manager

Plan, direct, or coordinate activities of an organization or department that serves food and beverages. In the GCC market, this role is actively hired across qatar, saudi, uae with 4 recent postings.

GCC postings
4
Active markets
3
Typical experience
5+ years
In brief

A Service Manager in the GCC region requires excel, leadership, communication, compliance, analytical. Plan, direct, or coordinate activities of an organization or department that serves food and beverages. This role is in demand across the Gulf Cooperation Council countries.

Salary snapshot

What a Service Manager earns in the UAE

Median monthly gross in AED for a mid-level Service Manager. See the full breakdown by country and seniority.

25th percentile
12,000
Median
18,500
75th percentile
27,000
See salary ranges →
Key responsibilities
  • 01Lead and manage service engineers and technicians
  • 02Plan and oversee preventive maintenance schedules
  • 03Handle breakdown calls and emergency service support
  • 04Coordinate installation, commissioning, and service activities
  • 05Manage spare parts usage and service documentation
  • 06Ensure customer satisfaction, uptime, and service quality
  • 07Prepare service reports and performance records
  • 08Keep records required by government agencies regarding sanitation or food subsidies.
  • 09Investigate and resolve complaints regarding food quality, service, or accommodations.
  • 10Maintain food and equipment inventories, and keep inventory records.
  • 11Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • 12Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Required qualifications
  • Diploma or Bachelor's degree in Mechanical or Electrical Engineering
  • 5 years experience in industrial service & maintenance
  • Strong leadership and customer
  • handling skills
  • Knowledge of compressors, industrial equipment, and service
  • Ability to manage teams and field activities effectively
  • Competitive salary package
  • based incentives
Education requirements
  • Bachelor's degree

Tools & technologies

excelteamserpcrmAestiva Employee Time ClockApache GroovyArmy Food Management Information SystemAurora FoodProChefDesk Chef's CalculatorsClubSoft Food & Beverage Point of SaleCulinary Software Services ChefTecDatabase softwareDataTeam Lunch ExpressDelphi TechnologyDinerware Intuitive RestaurantespSoftware Employee Schedule Partner

Hiring companies we see

  • PETROTEK
  • Trans Arabian Technical Services
  • Haji Husein Alireza & Co. Ltd.
  • Top Notch Consultancy

Hired across

  • qatar
  • saudi
  • uae
FAQ
  • What does a Service Manager do in the GCC?

    A Service Manager in the GCC performs core duties related to excel, leadership, communication, adapted to the regional business environment and regulatory framework.

  • What qualifications do I need to be a Service Manager?

    Typically a Bachelor's degree is required, with 5+ years of experience in the field.

  • What is the demand for Service Manager in the GCC?

    The role is actively hired across qatar, saudi, uae, with consistent demand from both local and multinational employers.

  • What skills are needed for a Service Manager role?

    Key skills include excel, leadership, communication, compliance, analytical, customer service, along with strong communication and teamwork abilities.

  • Do I need Arabic to work as a Service Manager in the GCC?

    Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.