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Operations & Tenant Relations Manager

Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client. In the GCC market, this role is actively hired across qatar, saudi with 3 recent postings.

GCC postings
3
Active markets
2
Typical experience
8-10 years
In brief

A Operations & Tenant Relations Manager in the GCC region requires excel, communication, leadership, compliance. Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client. This role is in demand across the Gulf Cooperation Council countries.

Salary snapshot

What a Operations & Tenant Relations Manager earns in the UAE

Median monthly gross in AED for a mid-level Operations & Tenant Relations Manager. See the full breakdown by country and seniority.

25th percentile
12,000
Median
18,500
75th percentile
27,000
See salary ranges →
Key responsibilities
  • 01Oversee and manage the day
  • 02day operations of Baraha Town, ensuring smooth functioning of residential, retail, and common areas in alignment with the direction of the General Manager.
  • 03Implement approved operational plans, policies, and procedures to maintain service standards, efficiency, and asset performance.
  • 04Supervise facilities management activities, ensuring preventive and corrective maintenance programs are effectively executed and infrastructure reliability is maintained.
  • 05Manage and monitor third
  • 06party contractors and service providers, ensuring compliance with agreed service levels and reporting performance outcomes.
  • 07Prepare and recommend annual operational budgets for review and approval; monitor expenditure and control costs within approved limits.
  • 08Serve as the primary point of contact for tenants, ensuring timely resolution of inquiries, complaints, and service requests.
  • 09Oversee tenant lifecycle management, including onboarding, renewals, compliance monitoring, and dispute resolution, safeguarding lease integrity and community standards.
  • 10Promote tenant satisfaction and retention initiatives, while escalating significant disputes or legal matters.
  • 11Coordinate with finance on rent collection follow
  • 12ups and provide regular updates on occupancy, tenant performance, and operational matters.
Required qualifications
  • Bachelor’s degree in Business Administration, Property Management, Engineering, or related field.
  • 10 years’ experience in property operations and tenant relations.
  • Experience in mixed
  • Strong knowledge of facilities management and lease administration.
  • Excellent communication and conflict resolution skills.
  • Budget management experience.
  • Strong organizational and leadership abilities.
  • Job Types: Full
Preferred qualifications
  • use developments preferred.
Education requirements
  • Bachelor's degree

Tools & technologies

excelteamsAdobe AcrobatAdobe After EffectsAdobe Creative Cloud softwareAdobe DistillerAdobe DreamweaverAdobe IllustratorAdobe InDesignAdobe PageMakerAdobe PhotoshopAirtableApple Final Cut ProApple iDVDApple iMovieBlackbaud eTapestry

Hiring companies we see

  • Sharaka Holdings
  • UNS

Hired across

  • qatar
  • saudi
FAQ
  • What does a Operations & Tenant Relations Manager do in the GCC?

    A Operations & Tenant Relations Manager in the GCC performs core duties related to excel, communication, leadership, adapted to the regional business environment and regulatory framework.

  • What qualifications do I need to be a Operations & Tenant Relations Manager?

    Typically a Bachelor's degree is required, with 8-10 years of experience in the field.

  • What is the demand for Operations & Tenant Relations Manager in the GCC?

    The role is actively hired across qatar, saudi, with consistent demand from both local and multinational employers.

  • What skills are needed for a Operations & Tenant Relations Manager role?

    Key skills include excel, communication, leadership, compliance, along with strong communication and teamwork abilities.

  • Do I need Arabic to work as a Operations & Tenant Relations Manager in the GCC?

    Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.