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Senior Guest Service Centre Manager

Plan, direct, or coordinate activities of an organization or department that serves food and beverages. In the GCC market, this role is actively hired across oman with 3 recent postings.

GCC postings
3
Active markets
1
Typical experience
In brief

A Senior Guest Service Centre Manager in the GCC region requires excel, communication, english, iso, Reading Comprehension. Plan, direct, or coordinate activities of an organization or department that serves food and beverages. This role is in demand across the Gulf Cooperation Council countries.

Salary snapshot

What a Senior Guest Service Centre Manager earns in the UAE

Median monthly gross in AED for a mid-level Senior Guest Service Centre Manager. See the full breakdown by country and seniority.

25th percentile
12,000
Median
18,500
75th percentile
27,000
See salary ranges →
Key responsibilities
  • 01College diploma in hotel management or related field.
  • 02Previous experience as an Guest Service Centre Supervisor in Front Office.
  • 03Excellent oral communication skills.
  • 04Experience with Front Office systems.
  • 05Fluent in English, both written and spoken.
  • 06Keep records required by government agencies regarding sanitation or food subsidies.
  • 07Investigate and resolve complaints regarding food quality, service, or accommodations.
  • 08Maintain food and equipment inventories, and keep inventory records.
  • 09Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • 10Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • 11Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • 12Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
Required qualifications
  • College diploma in hotel management or related field.
  • Previous experience as an Guest Service Centre Supervisor in Front Office.
  • Excellent oral communication skills.
  • Experience with Front Office systems.
  • Fluent in English, both written and spoken.
Education requirements
  • Diploma

Tools & technologies

excelAestiva Employee Time ClockApache GroovyArmy Food Management Information SystemAurora FoodProChefDesk Chef's CalculatorsClubSoft Food & Beverage Point of SaleCulinary Software Services ChefTecDatabase softwareDataTeam Lunch ExpressDelphi TechnologyDinerware Intuitive RestaurantespSoftware Employee Schedule PartnerEvernoteFacebookFood Service Solutions FoodCo

Hiring companies we see

  • Tivoli
  • Minor Hotels

Hired across

  • oman
FAQ
  • What does a Senior Guest Service Centre Manager do in the GCC?

    A Senior Guest Service Centre Manager in the GCC performs core duties related to excel, communication, english, adapted to the regional business environment and regulatory framework.

  • What qualifications do I need to be a Senior Guest Service Centre Manager?

    Typically a Diploma is required, with relevant experience of experience in the field.

  • What is the demand for Senior Guest Service Centre Manager in the GCC?

    The role is actively hired across oman, with consistent demand from both local and multinational employers.

  • What skills are needed for a Senior Guest Service Centre Manager role?

    Key skills include excel, communication, english, iso, Reading Comprehension, Active Listening, along with strong communication and teamwork abilities.

  • Do I need Arabic to work as a Senior Guest Service Centre Manager in the GCC?

    Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.