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Guest Service Agent / Associate Omani only

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. In the GCC market, this role is actively hired across oman with 2 recent postings.

GCC postings
2
Active markets
1
Typical experience
In brief

A Guest Service Agent / Associate Omani only in the GCC region requires excel, english, erp, crm, lean. Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. This role is in demand across the Gulf Cooperation Council countries.

Salary snapshot

What a Guest Service Agent / Associate Omani only earns in the UAE

Median monthly gross in AED for a mid-level Guest Service Agent / Associate Omani only. See the full breakdown by country and seniority.

25th percentile
12,000
Median
18,500
75th percentile
27,000
See salary ranges →
Key responsibilities
  • 01Maximize room occupancy and use up
  • 02selling techniques to promote hotel services and facilities
  • 03Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • 04Comply with hotel security, fire regulations and all health and safety legislation
  • 05Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • 06Follow company brand standards
  • 07Assist other departments, as necessary
  • 08What are we looking for?
  • 09Front Desk Supervisor > Reception Manager
  • 10> Guest Operations Manager
  • 11Summary of Responsibilities:
  • 12Responsibilities and essential job functions include but are not limited to the following:
Required qualifications
  • Preferably previous experience in a similar function from a hotel or resort.
  • Fluent in English, local or other major foreign.
  • Excellent interpersonal skill.
  • Has a sense initiative and open
  • Physical Aspects of Position:
  • Physical aspects of the position include but are not limited to the following:
  • Assist with set up or movement of equipment for ensuring availability for special events.
  • Frequently standing up behind the desk and front office areas.
Education requirements
  • MBA

Tools & technologies

excelerpcrmawsActive Data Online WebChatAdobe AcrobatAdobe Creative Cloud softwareAdobe IllustratorAdobe PhotoshopADP Workforce NowAirtableApple KeynoteApple macOSApplied Systems VisionAS/400 DatabaseAstute Solutions PowerCenter

Hiring companies we see

  • Hilton

Hired across

  • oman
FAQ
  • What does a Guest Service Agent / Associate Omani only do in the GCC?

    A Guest Service Agent / Associate Omani only in the GCC performs core duties related to excel, english, erp, adapted to the regional business environment and regulatory framework.

  • What qualifications do I need to be a Guest Service Agent / Associate Omani only?

    Typically a MBA is required, with relevant experience of experience in the field.

  • What is the demand for Guest Service Agent / Associate Omani only in the GCC?

    The role is actively hired across oman, with consistent demand from both local and multinational employers.

  • What skills are needed for a Guest Service Agent / Associate Omani only role?

    Key skills include excel, english, erp, crm, lean, safety, along with strong communication and teamwork abilities.

  • Do I need Arabic to work as a Guest Service Agent / Associate Omani only in the GCC?

    Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.