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Admin & Support · Job description

Guest Relations Manager

Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client. In the GCC market, this role is actively hired across bahrain, kuwait, saudi with 8 recent postings.

GCC postings
8
Active markets
4
Typical experience
1+ years
In brief

A Guest Relations Manager in the GCC region requires communication, iso, lean, english, excel. Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client. This role is in demand across the Gulf Cooperation Council countries.

Salary snapshot

What a Guest Relations Manager earns in the UAE

Median monthly gross in AED for a mid-level Guest Relations Manager. See the full breakdown by country and seniority.

25th percentile
12,000
Median
18,500
75th percentile
27,000
See salary ranges →
Key responsibilities
  • 01house facilities. Handle guest complaints and feedback according to Sofitel standards ensuring necessary actions, follow up and recording are done. Completes the departure list for the following day
  • 02as requested by Supervisors. PREFERRED
Required qualifications
  • — and special VIP requests or preparations. Prepare compendiums prior to guest arrival and check
  • — workers as part of a multi
  • — 5 years’ relevant experience with at least 2 years at a supervisory level
  • — BSc in Hospitality and Hotel Administration.
  • — Possess excellent communication and interpersonal skills.
  • — Be a strong problem
  • — solver with a proactive approach.
  • — Demonstrate a commitment to teamwork and collaboration.
Education requirements
  • — Diploma

Required skills

communicationisoleanenglishexcelleadershiperpteamwork

Preferred skills

accountingsafety

Tools & technologies

excelerpAdobe AcrobatAdobe After EffectsAdobe Creative Cloud softwareAdobe DistillerAdobe DreamweaverAdobe IllustratorAdobe InDesignAdobe PageMakerAdobe PhotoshopAirtableApple Final Cut ProApple iDVDApple iMovieBlackbaud eTapestry

Hiring companies we see

  • Sheraton
  • Accor
  • InterContinental Hotels Group
  • Domo Ventures W.L.L.
  • InterContinental
  • Hilton

Hired across

  • bahrain
  • kuwait
  • saudi
  • uae
FAQ

  • What does a Guest Relations Manager do in the GCC?

    A Guest Relations Manager in the GCC performs core duties related to communication, iso, lean, adapted to the regional business environment and regulatory framework.

  • What qualifications do I need to be a Guest Relations Manager?

    Typically a Diploma is required, with 1+ years of experience in the field.

  • What is the demand for Guest Relations Manager in the GCC?

    The role is actively hired across bahrain, kuwait, saudi, with consistent demand from both local and multinational employers.

  • What skills are needed for a Guest Relations Manager role?

    Key skills include communication, iso, lean, english, excel, leadership, along with strong communication and teamwork abilities.

  • Do I need Arabic to work as a Guest Relations Manager in the GCC?

    Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.

See salary ranges →Open in JD generator →
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