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Admin & Support · Job description

Guest Experience Assistant Manager

A Guest Experience Assistant Manager is responsible for key functions within their domain of expertise. In the GCC market, this role is actively hired across saudi with 2 recent postings.

GCC postings
2
Active markets
1
Typical experience
3-5 years
In brief

A Guest Experience Assistant Manager in the GCC region requires excel, communication, leadership, teamwork, customer service. A Guest Experience Assistant Manager is responsible for key functions within their domain of expertise. This role is in demand across the Gulf Cooperation Council countries.

Salary snapshot

What a Guest Experience Assistant Manager earns in the UAE

Median monthly gross in AED for a mid-level Guest Experience Assistant Manager. See the full breakdown by country and seniority.

25th percentile
12,000
Median
18,500
75th percentile
27,000
See salary ranges →
Key responsibilities
  • 01Gründe für Accor zu arbeiten?
  • 02Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Persönlichkeit passen.
  • 03Tu das, was Du liebst, trage etwas für die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS
  • 04We are seeking a dedicated and customer
  • 05Assist in managing and coordinating guest services to ensure the highest level of customer satisfaction
  • 06Support the Guest Experience Manager in supervising and training front
  • 07Handle complex guest inquiries, requests, and complaints in a professional and timely manner
  • 08Collaborate with various departments to ensure simple guest experiences across all touchpoints
  • 09Implement and maintain standard operating procedures for guest services
  • 10Monitor and analyze guest feedback to identify areas for improvement
  • 11Assist in developing and implementing strategies to enhance guest satisfaction and loyalty
  • 12Ensure compliance with hotel policies, procedures, and local regulations
Required qualifications
  • — Bachelor's degree in Hospitality Management, Business Administration, or related field
  • — 5 years of experience in hospitality or customer service management, preferably in a luxury hotel or resort setting
  • — Exceptional customer service skills with a strong focus on guest satisfaction
  • — Excellent communication and interpersonal skills
  • — Demonstrated leadership abilities and experience in team management
  • — solving and conflict resolution skills
  • — Proficiency in hospitality management software and Microsoft Office suite
  • — Ability to work flexible hours, including weekends and holidays
Preferred qualifications
  • — Fluency in English; Arabic language skills highly preferred
Education requirements
  • — Bachelor's degree

Required skills

excelcommunicationleadershipteamworkcustomer servicearabicenglisherp

Preferred skills

microsoft officeisocompliancehse

Tools & technologies

microsoft officeexcelerp

Hiring companies we see

  • FAIRMONT

Hired across

  • saudi
FAQ

  • What does a Guest Experience Assistant Manager do in the GCC?

    A Guest Experience Assistant Manager in the GCC performs core duties related to excel, communication, leadership, adapted to the regional business environment and regulatory framework.

  • What qualifications do I need to be a Guest Experience Assistant Manager?

    Typically a Bachelor's degree is required, with 3-5 years of experience in the field.

  • What is the demand for Guest Experience Assistant Manager in the GCC?

    The role is actively hired across saudi, with consistent demand from both local and multinational employers.

  • What skills are needed for a Guest Experience Assistant Manager role?

    Key skills include excel, communication, leadership, teamwork, customer service, arabic, along with strong communication and teamwork abilities.

  • Do I need Arabic to work as a Guest Experience Assistant Manager in the GCC?

    Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.

See salary ranges →Open in JD generator →
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