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Admin & Support · Job description

Field Support Engineer

A Field Support Engineer is responsible for key functions within their domain of expertise. In the GCC market, this role is actively hired across saudi, uae with 2 recent postings.

GCC postings
2
Active markets
2
Typical experience
5+ years
In brief

A Field Support Engineer in the GCC region requires sql, excel, oracle, communication, analytical. A Field Support Engineer is responsible for key functions within their domain of expertise. This role is in demand across the Gulf Cooperation Council countries.

Salary snapshot

What a Field Support Engineer earns in the UAE

Median monthly gross in AED for a mid-level Field Support Engineer. See the full breakdown by country and seniority.

25th percentile
12,000
Median
18,500
75th percentile
27,000
See salary ranges →
Key responsibilities
  • 01installation, corrective, and preventive maintenance
  • 02for Agfa and trained OEM products
  • 03remote and onsite technical support
  • 04to ensure maximum system uptime
  • 05healthcare integration standards
  • 06hardware, storage, virtualization, and system administration
  • 07Diagnose, troubleshoot, and resolve complex
  • 08hardware and software issues
  • 09hospital IT teams, system administrators, end users, vendors, and internal support teams
  • 10Execute system upgrades, patches, performance tuning, and routine maintenance
  • 11Analyze system defects and apply fixes, workarounds, or permanent solutions
  • 12technical escalations
Required qualifications
  • — Senior Field Support Engineer
  • — The Senior Field Support Engineer is responsible for managing and supporting customers within the assigned territory by delivering
  • — site hardware and software support
  • — , as well as participating in
  • — system implementation and ongoing project activities
  • — for Agfa HealthCare solutions.
  • — This role provides day
  • — day technical service and support for
Preferred qualifications
  • — solutions is highly preferred

Required skills

sqlexceloraclecommunicationanalyticaltime managementcustomer serviceerp

Preferred skills

compliance

Tools & technologies

oracleexcelerpteams

Hiring companies we see

  • Thales
  • Agfa

Hired across

  • saudi
  • uae
FAQ

  • What does a Field Support Engineer do in the GCC?

    A Field Support Engineer in the GCC performs core duties related to sql, excel, oracle, adapted to the regional business environment and regulatory framework.

  • What qualifications do I need to be a Field Support Engineer?

    Typically a relevant degree is required, with 5+ years of experience in the field.

  • What is the demand for Field Support Engineer in the GCC?

    The role is actively hired across saudi, uae, with consistent demand from both local and multinational employers.

  • What skills are needed for a Field Support Engineer role?

    Key skills include sql, excel, oracle, communication, analytical, time management, along with strong communication and teamwork abilities.

  • Do I need Arabic to work as a Field Support Engineer in the GCC?

    Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.

See salary ranges →Open in JD generator →
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