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Admin & Support · Salary in the GCC

Customer Care Coordinator

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. In the GCC market, this role is actively hired across bahrain, saudi with 2 recent postings.

In brief

A Customer Care Coordinator in the GCC region requires customer service, compliance, communication, aws, supply chain. Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. This role is in demand across the Gulf Cooperation Council countries.

Salary across the GCC

Salary across the GCC

Monthly gross median in local currency, by country × seniority.

Customer Care CoordinatorMonthly gross median in local currency, by country × seniority.
CountryJuniorMid-LevelSeniorLead / Principal
United Arab Emirates11,000 AED18,500 AED29,000 AED40,000 AED
Saudi Arabia10,500 SAR18,000 SAR27,500 SAR38,500 SAR
Qatar11,500 QAR19,500 QAR30,500 QAR42,000 QAR
Kuwait900 KWD1,550 KWD2,350 KWD3,300 KWD
Oman1,000 OMR1,700 OMR2,650 OMR3,650 OMR
Bahrain950 BHD1,600 BHD2,500 BHD3,450 BHD
Salary breakdown

How Customer Care Coordinator pay varies in the UAE

UAE · mid-level · monthly gross in AED

Based on 500 data points · updated June 15, 2026 · How we estimate

Sample size
500
verified reports
Year-over-year
+5%
vs 2025
Hiring demand
Low
roles open now
Remote share
22%
fully or hybrid

By company size

Median compensation varies with headcount.

Startup (<50)15,500
Scale-up (50–500)18,500
Enterprise (500+)24,000

Top-paying industries

Median for this role, ranked by sector.

01Fintech
22,500
02Cloud & SaaS
20,500
03E-commerce
18,500
04Government tech
17,000
05Telecom
16,000

Estimates modelled from GCC pay surveys and live posting volume — a directional guide, not a live salary feed.

Top hiring companies

  • Axios International
  • MAJID AL FUTTAIM

Active markets

  • bahrain
  • saudi
What a Customer Care Coordinator does
  • 01

    Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.

  • 02

    Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.

  • 03

    Educate and coordinate with patients to facilitate a smooth enrollment process aligned with program procedures.

  • 04

    Maintain accurate, complete patient files, prepared for timely submission in line with project standards.

  • 05

    Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.

  • 06

    Ensure patients receive their medications efficiently and without delay.

  • 07

    Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.

  • 08

    Maintain and update electronic records related to patient data and quality assurance.

Country
Seniority level
Based on 14,820 verified salaries across the GCC · Updated monthly