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Operations & Supply Chain · Job description

Retail Operations Manager

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. In the GCC market, this role is actively hired across kuwait, uae with 2 recent postings.

GCC postings
2
Active markets
2
Typical experience
7-10 years
In brief

A Retail Operations Manager in the GCC region requires excel, arabic, english, compliance, leadership. Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. This role is in demand across the Gulf Cooperation Council countries.

Salary snapshot

What a Retail Operations Manager earns in the UAE

Median monthly gross in AED for a mid-level Retail Operations Manager. See the full breakdown by country and seniority.

25th percentile
14,000
Median
21,000
75th percentile
30,500
See salary ranges →
Key responsibilities
  • 01Manage daily store operations and overall customer experience
  • 02Oversee sales performance and reporting
  • 03Inventory control, stock counts, and reconciliation
  • 04Shopify store management and order processing
  • 05Handle online orders, returns, and exchanges
  • 06Coordinate shipping and courier services
  • 07Cash handling and POS management
  • 08up and invoice coordination
  • 09Supplier and vendor communication
  • 10Stock transfers between locations
  • 11Team support and scheduling coordination
  • 12ups and VIP customer service
Required qualifications
  • — 2+ years of experience in retail operations, store management, or e
  • — Strong experience with inventory control and stock reporting
  • — Comfortable using Shopify and basic Excel/Google Sheets
  • — Strong communication skills in English (Arabic is a plus)
  • — Highly organized, responsible, and solution
  • — Ability to multitask and work under pressure in a fast
  • — moving environment
  • — Passion for fashion, minimal aesthetics, and customer experience
Preferred qualifications
  • — commerce operations (fashion experience preferred)
Education requirements
  • — Bachelor's degree

Required skills

excelarabicenglishcomplianceleadershipcommunicationinventorysafety

Preferred skills

isocustomer serviceteamworkanalyticalReading ComprehensionActive ListeningWritingSpeakingCritical ThinkingActive LearningLearning StrategiesMonitoring

Tools & technologies

excelteamsAct!ActionWareAdobe AcrobatAdobe Creative Cloud softwareAdobe PhotoshopADP Workforce NowAirtableAmazon Web Services AWS softwareAMG Teleran SalesInSyncApache HadoopApple Final Cut ProApple KeynoteApple macOSAtlassian Confluence

Hiring companies we see

  • eglow staffing for hospitality services
  • Top Notch Consultancy

Hired across

  • kuwait
  • uae
FAQ

  • What does a Retail Operations Manager do in the GCC?

    A Retail Operations Manager in the GCC performs core duties related to excel, arabic, english, adapted to the regional business environment and regulatory framework.

  • What qualifications do I need to be a Retail Operations Manager?

    Typically a Bachelor's degree is required, with 7-10 years of experience in the field.

  • What is the demand for Retail Operations Manager in the GCC?

    The role is actively hired across kuwait, uae, with consistent demand from both local and multinational employers.

  • What skills are needed for a Retail Operations Manager role?

    Key skills include excel, arabic, english, compliance, leadership, communication, along with strong communication and teamwork abilities.

  • Do I need Arabic to work as a Retail Operations Manager in the GCC?

    Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.

See salary ranges →Open in JD generator →
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