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Hospitality & Tourism · Job description

Reservations Manager

A Reservations Manager is responsible for key functions within their domain of expertise. In the GCC market, this role is actively hired across qatar, saudi with 5 recent postings.

GCC postings
5
Active markets
2
Typical experience
3-5 years
In brief

A Reservations Manager in the GCC region requires excel, english, erp, tax, communication. A Reservations Manager is responsible for key functions within their domain of expertise. This role is in demand across the Gulf Cooperation Council countries.

Salary snapshot

What a Reservations Manager earns in the UAE

Median monthly gross in AED for a mid-level Reservations Manager. See the full breakdown by country and seniority.

25th percentile
11,000
Median
16,500
75th percentile
24,000
See salary ranges →
Key responsibilities
  • 01"Why work for Accor?
  • 02By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
  • 03Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
  • 04Manage and organize all reservation channels (phone, online, and on
  • 05Supervise the reservations team and provide ongoing training to enhance performance and service quality.
  • 06Monitor resort occupancy and analyze reservation data to achieve revenue targets.
  • 07Develop and implement marketing strategies and special offers to increase bookings and sales.
  • 08Ensure accuracy of reservation information, room rates, and applicable policies.
  • 09Handle guest complaints and resolve reservation
  • 10related issues efficiently and professionally.
  • 11Prepare daily and weekly reports on occupancy, revenue, and future bookings for management review.
  • 12Coordinate with the Front Office and other departments to ensure a smooth guest experience.
Required qualifications
  • Bachelor’s degree in Hotel Management, Tourism, or a related field.
  • 5 years of experience in reservations management in luxury hotels or resorts, preferably in a similar environment.
  • Excellent knowledge of Property Management Systems (PMS) such as Opera or Fidelio.
  • Strong leadership, organizational, and team management skills.
  • Excellent communication skills in English and Arabic.
  • Ability to work under pressure and resolve issues efficiently.
  • Additional Information
  • experience is an asset
Education requirements
  • Bachelor's degree

Hiring companies we see

  • Hyatt Regency Doha
  • AccorHotel
  • Rosewood Hotel Group

Hired across

  • qatar
  • saudi
FAQ
  • What does a Reservations Manager do in the GCC?

    A Reservations Manager in the GCC performs core duties related to excel, english, erp, adapted to the regional business environment and regulatory framework.

  • What qualifications do I need to be a Reservations Manager?

    Typically a Bachelor's degree is required, with 3-5 years of experience in the field.

  • What is the demand for Reservations Manager in the GCC?

    The role is actively hired across qatar, saudi, with consistent demand from both local and multinational employers.

  • What skills are needed for a Reservations Manager role?

    Key skills include excel, english, erp, tax, communication, leadership, along with strong communication and teamwork abilities.

  • Do I need Arabic to work as a Reservations Manager in the GCC?

    Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.