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Senior CyberSecurity Service Analyst - Operational Performance

A Senior CyberSecurity Service Analyst - Operational Performance is responsible for key functions within their domain of expertise. In the GCC market, this role is actively hired across uae with 2 recent postings.

GCC postings
2
Active markets
1
Typical experience
—
In brief

A Senior CyberSecurity Service Analyst - Operational Performance in the GCC region requires excel, communication, leadership, negotiation, presentation. A Senior CyberSecurity Service Analyst - Operational Performance is responsible for key functions within their domain of expertise. This role is in demand across the Gulf Cooperation Council countries.

Salary snapshot

What a Senior CyberSecurity Service Analyst - Operational Performance earns in the UAE

Median monthly gross in AED for a mid-level Senior CyberSecurity Service Analyst - Operational Performance. See the full breakdown by country and seniority.

25th percentile
20,000
Median
30,500
75th percentile
44,000
See salary ranges →
Key responsibilities
  • 01edge information and technology team as Senior CyberSecurity Service Analyst
  • 02Operational Performance.
  • 03Join our CyberSecurity team where we ensure a world class CyberSecurity organisation based on the key principles of People, Process and Technology underpinned with executive endorsement of a multi
  • 04In this role you will:
  • 05Monitor SLO compliance reports and customer scorecard feedback and liaise with MITs, BITMs and Technical teams to investigate non
  • 06compliance incidents and to implement improvement processes, where appropriate. Assess the financial implications of SLO violations.
  • 07Assess and improve the process maturity / adherence of Incident, Problem, and Change Management processes and provide relevant senior management dashboards.
  • 08To be considered for the role, you must meet the below requirements:
  • 09Degree or Honours (12+3 or equivalent) in an IT or Cybersecurity
  • 10related discipline, with ITIL, COBIT, or comparable governance certifications.
  • 11Leads the commercial performance and governance of end
  • 12end cybersecurity services, with accountability for contracts, vendor and supplier management, procurement strategy, financial planning, budgeting, and cost optimisation.
Required qualifications
  • — Degree or Honours (12+3 or equivalent) in an IT or Cybersecurity
  • — related discipline, with ITIL, COBIT, or comparable governance certifications.
  • — Leads the commercial performance and governance of end
  • — end cybersecurity services, with accountability for contracts, vendor and supplier management, procurement strategy, financial planning, budgeting, and cost optimisation.
  • — Champions continuous service and cost improvement initiatives, focusing on commercial efficiency, value delivery, and measurable business outcomes rather than day
  • — day technical operations.
  • — Demonstrates strong commercial acumen within cybersecurity or IT service environments, including financial governance of Service Level Management and supplier performance management.
  • — Brings broad business domain knowledge with experience contributing to technical investment strategy, business cases, and long
Education requirements
  • — Professional Certification

Required skills

excelcommunicationleadershipnegotiationpresentationbudgetingforecastingprocurement

Preferred skills

compliancerisk managementanalyticalerptaxgitinventory

Tools & technologies

excelgiterpteams

Hiring companies we see

  • Emirates
  • The Emirates Group

Hired across

  • uae
FAQ

  • What does a Senior CyberSecurity Service Analyst – Operational Performance do in the GCC?

    A Senior CyberSecurity Service Analyst – Operational Performance in the GCC performs core duties related to excel, communication, leadership, adapted to the regional business environment and regulatory framework.

  • What qualifications do I need to be a Senior CyberSecurity Service Analyst – Operational Performance?

    Typically a Professional Certification is required, with relevant experience of experience in the field.

  • What is the demand for Senior CyberSecurity Service Analyst – Operational Performance in the GCC?

    The role is actively hired across uae, with consistent demand from both local and multinational employers.

  • What skills are needed for a Senior CyberSecurity Service Analyst – Operational Performance role?

    Key skills include excel, communication, leadership, negotiation, presentation, budgeting, along with strong communication and teamwork abilities.

  • Do I need Arabic to work as a Senior CyberSecurity Service Analyst – Operational Performance in the GCC?

    Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.

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