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Retail & Consumer · Job description

Customer Service Supervisor - Aldar Retail Management

Directly supervise and coordinate activities of retail sales workers in an establishment or department. In the GCC market, this role is actively hired across uae with 2 recent postings.

GCC postings
2
Active markets
1
Typical experience
In brief

A Customer Service Supervisor - Aldar Retail Management in the GCC region requires Reading Comprehension, Active Listening, Writing, Speaking, Critical Thinking. Directly supervise and coordinate activities of retail sales workers in an establishment or department. This role is in demand across the Gulf Cooperation Council countries.

Salary snapshot

What a Customer Service Supervisor - Aldar Retail Management earns in the UAE

Median monthly gross in AED for a mid-level Customer Service Supervisor - Aldar Retail Management. See the full breakdown by country and seniority.

25th percentile
11,000
Median
16,500
75th percentile
24,000
See salary ranges →
Key responsibilities
  • 01Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • 02Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • 03Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • 04Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • 05Instruct staff on how to handle difficult and complicated sales.
  • 06Assign employees to specific duties.
  • 07Keep records of purchases, sales, and requisitions.
  • 08Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • 09Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • 10Review inventory and sales records to prepare reports for management and budget departments.
  • 11Inventory stock and reorder when inventory drops to a specified level.
  • 12Establish and implement policies, goals, objectives, and procedures for the department.
Education requirements
  • High School Diploma

Tools & technologies

Adobe AcrobatAdobe IllustratorAdobe InDesignAdobe PhotoshopAmerican Precision Instruments RegitApple Final Cut ProASI Point of SaleAttitude POS itive AccuPOS RetailAutodesk RevitBibase 4POS RetailCAP Automation SellWiseComcash ERPCompuTant CounterPointCyberMatrix POSData entry softwareDatasym SYMFINITE

Hiring companies we see

  • ALDAR

Hired across

  • uae
FAQ
  • What does a Customer Service Supervisor - Aldar Retail Management do in the GCC?

    A Customer Service Supervisor - Aldar Retail Management in the GCC performs core duties related to Reading Comprehension, Active Listening, Writing, adapted to the regional business environment and regulatory framework.

  • What qualifications do I need to be a Customer Service Supervisor - Aldar Retail Management?

    Typically a High School Diploma is required, with relevant experience of experience in the field.

  • What is the demand for Customer Service Supervisor - Aldar Retail Management in the GCC?

    The role is actively hired across uae, with consistent demand from both local and multinational employers.

  • What skills are needed for a Customer Service Supervisor - Aldar Retail Management role?

    Key skills include Reading Comprehension, Active Listening, Writing, Speaking, Critical Thinking, Active Learning, along with strong communication and teamwork abilities.

  • Do I need Arabic to work as a Customer Service Supervisor - Aldar Retail Management in the GCC?

    Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.