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الإدارة والدعم · وصف وظيفي

Guest Experience Assistant Manager

A Guest Experience Assistant Manager is responsible for key functions within their domain of expertise. In the GCC market, this role is actively hired across saudi with 2 recent postings.

إعلانات الخليج
2
الأسواق النشطة
1
الخبرة المعتادة
3-5 years
لمحة عن الراتب

كم يتقاضى Guest Experience Assistant Manager في الإمارات

الوسيط الشهري الإجمالي بالدرهم لوظيفة Guest Experience Assistant Manager بمستوى متوسط. اطّلع على التفصيل الكامل حسب الدولة ومستوى الخبرة.

المئوية 25
12,000
الوسيط
18,500
المئوية 75
27,000
اطّلع على نطاقات الرواتب ←
المهام الرئيسية
  • 01Gründe für Accor zu arbeiten?
  • 02Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Persönlichkeit passen.
  • 03Tu das, was Du liebst, trage etwas für die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS
  • 04We are seeking a dedicated and customer
  • 05Assist in managing and coordinating guest services to ensure the highest level of customer satisfaction
  • 06Support the Guest Experience Manager in supervising and training front
  • 07Handle complex guest inquiries, requests, and complaints in a professional and timely manner
  • 08Collaborate with various departments to ensure simple guest experiences across all touchpoints
  • 09Implement and maintain standard operating procedures for guest services
  • 10Monitor and analyze guest feedback to identify areas for improvement
  • 11Assist in developing and implementing strategies to enhance guest satisfaction and loyalty
  • 12Ensure compliance with hotel policies, procedures, and local regulations
المؤهلات المطلوبة
  • Bachelor's degree in Hospitality Management, Business Administration, or related field
  • 5 years of experience in hospitality or customer service management, preferably in a luxury hotel or resort setting
  • Exceptional customer service skills with a strong focus on guest satisfaction
  • Excellent communication and interpersonal skills
  • Demonstrated leadership abilities and experience in team management
  • solving and conflict resolution skills
  • Proficiency in hospitality management software and Microsoft Office suite
  • Ability to work flexible hours, including weekends and holidays
المؤهلات المفضّلة
  • Fluency in English; Arabic language skills highly preferred
المؤهلات التعليمية
  • Bachelor's degree

الأدوات والتقنيات

microsoft officeexcelerp

شركات نرى أنها توظّف

  • FAIRMONT

التوظيف حاضر في

  • saudi