Tabbio
تسجيل الدخول إلى التطبيق
الإدارة والدعم · وصف وظيفي

Customer Care Coordinator

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. In the GCC market, this role is actively hired across bahrain, saudi with 2 recent postings.

إعلانات الخليج
2
الأسواق النشطة
2
الخبرة المعتادة
1+ years
لمحة عن الراتب

كم يتقاضى Customer Care Coordinator في الإمارات

الوسيط الشهري الإجمالي بالدرهم لوظيفة Customer Care Coordinator بمستوى متوسط. اطّلع على التفصيل الكامل حسب الدولة ومستوى الخبرة.

المئوية 25
12,000
الوسيط
18,500
المئوية 75
27,000
اطّلع على نطاقات الرواتب ←
المهام الرئيسية
  • 01Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.
  • 02Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.
  • 03Educate and coordinate with patients to facilitate a smooth enrollment process aligned with program procedures.
  • 04Maintain accurate, complete patient files, prepared for timely submission in line with project standards.
  • 05Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.
  • 06Ensure patients receive their medications efficiently and without delay.
  • 07Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.
  • 08Maintain and update electronic records related to patient data and quality assurance.
  • 09Participate in and complete all required training, including product training, pharmacovigilance, and any other client
  • 10Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).
  • 11Perform administrative duties related to program operations and general office support.
  • 12Utilize Axios’ Patient Management System (PMS) exclusively for all program activities.
المؤهلات المفضّلة
  • — facing experience in a premium service environment is preferred. For internal MAF Candidates, 1+ years’ work experience in current position
المؤهلات التعليمية
  • — Diploma

المهارات المطلوبة

customer servicecompliancecommunicationawssupply chainlogisticsleadershipinventory

المهارات المفضّلة

Reading ComprehensionActive ListeningWritingSpeakingCritical ThinkingMonitoringSocial PerceptivenessPersuasionNegotiationService OrientationComplex Problem SolvingTime Management

الأدوات والتقنيات

awsActive Data Online WebChatAdobe AcrobatAdobe Creative Cloud softwareAdobe IllustratorAdobe PhotoshopADP Workforce NowAirtableApple KeynoteApple macOSApplied Systems VisionAS/400 DatabaseAstute Solutions PowerCenterAustin Logistics CallSelectAustin Logistics CallTechAustin Logistics Valeo

شركات نرى أنها توظّف

  • Axios International
  • MAJID AL FUTTAIM

التوظيف حاضر في

  • bahrain
  • saudi
اطّلع على نطاقات الرواتب ←افتح في مولّد الوصف الوظيفي ←
أدوار ذات صلة

المزيد من الأدوار في الإدارة والدعم

أدوات مجانية · 04

أدوات مجانية إضافية

كل ما تحتاجه لدورك القادم في الخليج. بلا تسجيل، بلا اشتراك — الأدوات فقط.